MS provides full-service inbound, outbound, electronic, and business process outsourcing (BPO) call center services. We offer customized contact center solutions for your business that go far beyond typical call center and answering service. Our solutions include:
• Call center infrastructure design & implementation
• Call center application development and implementation
• Call center system development & integration
• Call center system hosting & maintenance
• Call center system hardware supply and installation
• Inbound/Outbound call services
• Voice Blast Services
• SMS Blast Services
• Interactive Voice Response (IVR) services
• Automatic Call Distribution (ACD) services
• Survey & market research services
• PABX system installation and configuration
• Voice Over IP (VoIP) & unified communication
Call Center Solutions